Matress Man is committed to protecting your personal information. As a reminder, Mattress Man does not request personal information via e-mail or telemarketing. If someone contacts you in this manner and requests personal information on behalf of Mattress Man, DO NOT RESPOND! Delete, disregard or hang up. These questions are not from us. We want your personal information to remain private. If you have questions about Mattress Man's privacy practices, contact service@mattressman.com.
If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at (570) 961-5925. Our Customer Service representatives are standing by and will be happy to take your mattressman.com order right over the phone.
Mattress Man® respects and shares your concern about privacy. Our goal is to be your bedding retailer of choice based on a relationship of mutual trust. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.
We believe you have a right to know what information we collect and how we use it. The following Privacy Policy describes the information and privacy practices for MattressMan.com. This Privacy Policy only applies to information collected online. When you provide us your personal information, you consent to the information practices described in this policy.
When you make a purchase on MattressMan.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. Depending on the type of credit card you use to make a purchase, you may also be required to supply your card's 3-4 digit identification number. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).
Information we collect on MattressMan.com may be used to enhance your shopping experience in the following ways:
We never sell or rent your personal information to any third parties under any circumstances.
We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with MattressMan.com; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; enabling access to our partners' web sites; providing a personalized shopping experience; preventing fraud; and completing payment method processing.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law.
Protecting the safety of your personal information is important to us. We use Secure Sockets Layer (SSL) encryption technology from Verisign to protect the security of your credit card and personal information as it is transmitted to us.
SSL is the gold standard in Internet encryption technology. It is a highly sophisticated method of scrambling data as it travels from your computer directly to our web servers.
To make sure you are accessing our secure server before you submit personal and financial information, look at the lower right-hand corner of your browser. If you see an unbroken key or a closed lock icon (depending upon your browser), then SSL is active. To double-check for security, look at the URL or web address line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
Some browser versions and some firewalls don't permit communication through secure servers like the ones we use to process orders at MattressMan.com. If for any reason you cannot access the secure server, please feel free to place your order with us by phone toll free at (570) 961-5925. Our Customer Service representatives will be happy to assist you.